October 1, 2008 marks an exciting time for our company. Today, Wells Fargo announced the national availability of the Wells Fargo vSafeSM service, a personal online safe for Wells Fargo customers and the first storage solution of its kind from a major financial institution.
“Firsts” are not new to Wells Fargo. Thirteen years ago we were the first financial institution to introduce access to banking accounts on the Internet. Ever since then, we’ve been listening to our customers and developing innovative, online ways to meet and exceed their needs.
Innovation is one of Wells Fargo’s great strengths — going back 157 years to our founding as a banking and express company with stagecoaches that went five miles an hour and carried customers’ valuables in our legendary strong boxes (which were also referred to as treasure boxes). From the moment we opened our doors in 1852, we were in the business of safekeeping our customers’ money and information. In those early days in the West, money was in the form of gold. So money along with family documents such as birth and marriage certificates, deeds, passports, and financial records, were transported by stagecoach in the oak treasure boxes sealed with iron locks. These treasure boxes were then safeguarded inside Wells Fargo’s safes and vaults, often made of steel several inches thick and weighing tons, all across the western United States.
The new Wells Fargo vSafe service extends our rich heritage of safety and security into the electronic world of the 21st century—as we protect and secure customers’ assets and information. While grandmother’s diamond ring can’t be physically placed inside Wells Fargo vSafe, a photograph of it can be uploaded for insurance purposes—along with 1000s of electronic copies of other important information.
Customers told us that they wanted to be able to organize and store copies of their most important information from a secure location that’s available around-the-clock. Through the Wells Fargo vSafe service, customers can remotely access, reproduce and review their records if the originals become inaccessible or lost. Our vision is to satisfy all our customers’ financial needs and help them succeed financially. We also want to serve them anytime, anywhere to satisfy those needs with innovation solutions. We believe this service helps provide even more peace-of-mind for our customers in today’s light-speed electronic world.