You might not have noticed, but at the end of April we added a toll-free phone number to the Student LoanDown blog: 1-877-412-5321.
In the age of social networking and Twitter — which, BTW, Wells Fargo is using — why would we include something as archaic as a phone number? After all, I’m the first to admit that I generally go out of my way to avoid making a phone call. If it’s something I can solve by looking up the answer online or sending an email, that’s the route for me.
But education financing can be complicated, frustrating, and even a bit emotional. And when you’re trying to figure out how much to borrow for school — or if you should even borrow at all — sometimes it can help to talk things through with a real, live person. Our student loan specialists are here to help.
Of course, you can continue to comment on posts, or send us emails, or use our Ask the Expert tool. You have options!
Later this year we’re going to give ourselves a bit of a facelift, and we’re planning on adding some additional features, too. If you have suggestions for what you’d like to see, please send ‘em our way!